{"id":217,"date":"2026-02-07T14:20:31","date_gmt":"2026-02-07T14:20:31","guid":{"rendered":"https:\/\/digibysonmez.com\/?page_id=217"},"modified":"2026-10-13T13:03:52","modified_gmt":"2026-10-13T13:03:52","slug":"sales-policy","status":"publish","type":"page","link":"https:\/\/digibysonmez.com\/tr\/sales-policy\/","title":{"rendered":"Sat\u0131\u015f Politikas\u0131"},"content":{"rendered":"<p class=\"wp-block-paragraph\">SALES POLICY<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated: October 2026<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. GENERAL INFORMATION<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This Sales Policy outlines the terms applicable to purchases made through DigiBySonmez at <a href=\"https:\/\/digibysonmez.com\/tr\/\">https:\/\/digibysonmez.com<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Seller:<\/strong> G\u00fcl\u015fah S\u00f6nmez<br><strong>Website:<\/strong> <a href=\"https:\/\/digibysonmez.com\/tr\/\">https:\/\/digibysonmez.com<\/a><br><strong>Email:<\/strong> <a href=\"mailto:info@digibysonmez.com\">info@digibysonmez.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By purchasing a product from our website, customers acknowledge the applicable product information, pricing, digital delivery conditions, and sales terms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. DIGITAL PRODUCTS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All products offered by DigiBySonmez are digital products. No physical goods are sold or shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our products may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ISO management system documentation and templates<\/li>\n\n\n\n<li>Microsoft Excel dashboards and tracking tools<\/li>\n\n\n\n<li>Microsoft Word procedures and forms<\/li>\n\n\n\n<li>Checklists and audit documentation<\/li>\n\n\n\n<li>PDF files and digital access documents<\/li>\n\n\n\n<li>Other downloadable digital resources<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Product contents, formats, and features are specified on individual product pages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. PRICING AND CURRENCY<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Product prices are displayed on our website at the time of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prices may be displayed in different currencies depending on the selected currency and website settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The final amount payable, including any applicable taxes or additional charges, is displayed during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any currency conversion or international transaction fees charged by the customer&#8217;s bank or payment provider are determined by those institutions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. ORDERS AND PAYMENT<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are processed after successful payment confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payments are securely handled through authorized third-party payment service providers, including iyzico where available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DigiBySonmez does not directly store customers&#8217; complete credit or debit card details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to review, refuse, or cancel orders involving suspected fraudulent activity, payment verification issues, or other legally justified circumstances.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any applicable refund following an order cancellation will be handled in accordance with the relevant laws and payment procedures.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. DIGITAL DELIVERY<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Purchased digital products are delivered electronically after successful payment and order confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the product, customers may receive access through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A secure download link<\/li>\n\n\n\n<li>A PDF access file containing a download link<\/li>\n\n\n\n<li>A secure cloud storage link<\/li>\n\n\n\n<li>Their customer account or order page<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Digital products are generally available immediately after payment confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Occasional technical processing or payment verification may cause a short delay.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No physical shipping or delivery fees apply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. PRODUCT LICENSE AND PERMITTED USE<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Purchasing a digital product grants the customer a non-exclusive, non-transferable license to use the purchased files according to the applicable product description and license conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may edit and customize templates for their permitted personal, professional, or internal business purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless expressly authorized in writing, customers may not:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Resell the original or modified digital files<\/li>\n\n\n\n<li>Redistribute or publicly share purchased templates<\/li>\n\n\n\n<li>Sublicense the products<\/li>\n\n\n\n<li>Claim ownership of the original designs or materials<\/li>\n\n\n\n<li>Offer the purchased files as competing downloadable products<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All applicable intellectual property rights remain with their respective owners.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. CANCELLATIONS, RETURNS, AND REFUNDS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the nature of digital products, certain exceptions to the statutory right of withdrawal may apply where permitted by applicable consumer protection laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, access to a digital product does not automatically eliminate all statutory consumer rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may retain legal remedies in cases involving defective digital content, non-delivery, or other circumstances protected by applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For further details, please review our Refund Policy and Distance Sales Agreement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. PRODUCT COMPATIBILITY AND CUSTOMER RESPONSIBILITIES<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for reviewing product descriptions, included file formats, and any specified software requirements before purchasing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some products may require compatible software, such as Microsoft Word, Microsoft Excel, or a PDF reader.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are also responsible for providing accurate billing, account, and contact information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DigiBySonmez does not guarantee compatibility with software versions or third-party applications that are not identified as supported in the product description.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. TECHNICAL SUPPORT<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If customers experience difficulty accessing, downloading, or opening a purchased product, they may contact us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:info@digibysonmez.com\"><strong>info@digibysonmez.com<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include the order number and a brief description of the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will make reasonable efforts to resolve valid access or file-related problems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. LIMITATION OF LIABILITY<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To the extent permitted by applicable law, DigiBySonmez is not responsible for disruptions or losses resulting from circumstances beyond its reasonable control, including third-party service interruptions, internet connectivity issues, or unauthorized product use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in this Sales Policy excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. APPLICABLE POLICIES AND GOVERNING LAW<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Purchases made through DigiBySonmez are also subject to the applicable provisions of our:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u015eartlar ve Ko\u015fullar<\/li>\n\n\n\n<li>Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi<\/li>\n\n\n\n<li>Delivery &amp; Digital Access Policy<\/li>\n\n\n\n<li>Refund Policy<\/li>\n\n\n\n<li>Gizlilik Politikas\u0131<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This Sales Policy is governed by the laws of the Republic of T\u00fcrkiye, subject to any mandatory consumer protection provisions applicable to the customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. CONTACT INFORMATION<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions regarding orders, payments, digital delivery, or this Sales Policy, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DigiBySonmez<\/strong><br><strong>Seller:<\/strong> G\u00fcl\u015fah S\u00f6nmez<br><strong>Website:<\/strong> <a href=\"https:\/\/digibysonmez.com\/tr\/\">https:\/\/digibysonmez.com<\/a><br><strong>Email:<\/strong> <a href=\"mailto:info@digibysonmez.com\">info@digibysonmez.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>SALES POLICY Last Updated: October 2026 1. GENERAL INFORMATION This Sales Policy outlines the terms applicable to purchases made through [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_zipai_imported":false,"_zipai_import_id":"","footnotes":""},"class_list":["post-217","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sales Policy - DigiBySonmez<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digibysonmez.com\/tr\/sales-policy\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales Policy - DigiBySonmez\" \/>\n<meta property=\"og:description\" content=\"SALES POLICY Last Updated: October 2026 1. 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