{"id":219,"date":"2026-02-07T14:21:19","date_gmt":"2026-02-07T14:21:19","guid":{"rendered":"https:\/\/digibysonmez.com\/?page_id=219"},"modified":"2026-10-03T10:09:31","modified_gmt":"2026-10-03T10:09:31","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/digibysonmez.com\/tr\/cancellation-and-refund-policy\/","title":{"rendered":"\u0130ptal ve \u0130ade Politikas\u0131"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All products sold through DigiBySonmez are digital products. No physical products are shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DIGITAL PRODUCTS<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our products may include downloadable PDF files, Microsoft Word documents, Microsoft Excel files, templates, dashboards, forms, checklists, and other digital content.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Digital products are generally made available immediately after successful payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CANCELLATION<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders may only be cancelled before access to the digital product has been provided or before the digital content has been delivered, where applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once digital content has been delivered, downloaded, accessed, or made available for immediate use, cancellation may no longer be possible, subject to applicable consumer protection laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">REFUNDS<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the nature of digital products, refunds are generally not available once the purchased digital content has been delivered, downloaded, accessed, or made available to the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, nothing in this policy limits any mandatory rights or remedies available to consumers under applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a purchased file is defective, corrupted, inaccessible, or materially different from the product description, please contact us so that we can review the issue and provide an appropriate solution where applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">RIGHT OF WITHDRAWAL FOR DIGITAL CONTENT<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where permitted by applicable consumer protection laws, the customer&#8217;s right of withdrawal may cease once the supply of digital content begins with the customer&#8217;s prior express consent and acknowledgment that the right of withdrawal may be lost upon commencement of digital delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By requesting immediate access to a digital product, the customer acknowledges that digital delivery may begin before the expiration of any otherwise applicable withdrawal period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TECHNICAL ISSUES<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you experience any technical difficulty accessing or downloading your purchased files, please contact us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:info@digibysonmez.com\">info@digibysonmez.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will make reasonable efforts to resolve access or file-related issues promptly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For information about how digital products are delivered, please refer to our Delivery &amp; Digital Access page.<\/p>","protected":false},"excerpt":{"rendered":"<p>All products sold through DigiBySonmez are digital products. No physical products are shipped. DIGITAL PRODUCTS Our products may include downloadable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_zipai_imported":false,"_zipai_import_id":"","footnotes":""},"class_list":["post-219","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation &amp; Refund Policy - DigiBySonmez<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digibysonmez.com\/tr\/cancellation-and-refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation &amp; Refund Policy - DigiBySonmez\" \/>\n<meta property=\"og:description\" content=\"All products sold through DigiBySonmez are digital products. 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